Hello, u/Pietrocity, thank you for letting us know about the activation issues you are having with the new box.We would be happy to assist with resolving this. To get started, please send us a Modmail message and include your full name and service address, so we can further assist you.When you get the RDK-10000 error, try the following: Check your cable connections are tightly secured. Unplug your X1 DVR TV box for a few seconds, then plug it back in to …Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box.To send a "Direct (private) Message": • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New Message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Learn about X1 Error Code RDK-03030.I have a message to call Code download summary Failed. Ip address 169.254.186.189 Version o.10 back up dri. Just now.user_d2def1. Visitor • 1 Message MessageCustomer: Service outage Technician's Assistant: What Comcast model do you have? Customer: I don't know Technician's Assistant: What have you tried so far with your Comcast product? Customer: RDK-03117 Technician's Assistant: Is there anything else the Electronics Expert should know before I connect you? Rest assured that they'll be able to help you. ...Oct 11, 2023 · I bought a new piece of furniture that required me to fully disconnect my cable box and gateway. I unplugged the power and coax to both, put the new furniture in place and then re-connected the coa...(RDK-10000) message. The XG1v4 was working fine on the main TV. No issues. I opened the My Account app and did the troubleshooting and it stated it could not do a system refresh because my main box was offline. However, it was very much working and online. ... Also, Comcast did the wiring in the basement. Could it be anything else? Reply replyComcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...Learn how to resolve Error Code: RDK — 03015.Refresh Comcast Signal . If restarting doesn't seem to work out, you can try refreshing the signal you're receiving from Xfinity. To refresh your Xfinity signal: Open Settings. Go to Help > System Refresh > Refresh Now. Do not turn off the box or the TV until the refresh completes and the box reboots.Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A AutoModerator • Additional comment actions. We have made changes to keep employees safe so response and call times may be longer than usual. ...The team at Blue Cine Tech is here to make it easier for you to get the most out of your home entertainment. With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting.r/Comcast_Xfinity. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit ...The team at Blue Cine Tech is here to make it easier for you to get the most out of your home entertainment. With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting.The team at Blue Cine Tech is here to make it easier for you to get the most out of your home entertainment. With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting.Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A AutoModerator • Additional comment actions. We have made changes to keep employees safe so response and call times may be longer than usual. ...The number of RDK devices deployed globally rose to 80 million, up from 60 million since last spring. RDK is now deployed across more than 30 service providers throughout North America, Europe, Latin America and Asia including Comcast, Cox, J:COM, Liberty Global, Rogers, Shaw, SFR, Vidéotron, Vodafone, VTR and Ziggo.Learn how to resolve the X1 and Flex error code RDK-03033 — Something’s not working.Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit...shaw error code rdk 10000We would like to show you a description here but the site won't allow us.Just RDK-03033 now and RDK-10000 on my other box. Is now happening very single morning, and unplugging box no longer works to reset and get things working. ... Comcast has had this going on for over a year, sound like a systematic issue, not to be fixed by the endless "self installs", what a company! 3 years ago. 1. jav6joev +29 more.What is the best way to reset my Comcast set-top box? Press the power button to restart. Make sure all the cables are tightly secured. Press and hold the power button located in front of the TV Box for at least 10 seconds. Then release your hand for the box to restart automatically. Was this helpful? Yes. No. Send Feedback Anonymously …Comcast is ready to bring the RDK concept to broadband gear, creating an underlying and open software stack for cable broadband modems, routers, and gateways. Mari Silbey , Senior Editor, Cable/VideoCompanies that have disclosed deployment plans for RDK-based services include Comcast, Cox, J:COM, Liberty Global, Megacable, Melita, MEO, NOS, NOWO, Rogers, Shaw, SFR (part of Altice Europe), Tele Columbus, Vidéotron, Vodafone (formerly Kabel Deutschland), VTR, and Ziggo. RDK is an open source software platform that …Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.The number of RDK devices deployed globally rose to 80 million, up from 60 million since last spring. RDK is now deployed across more than 30 service providers throughout North America, Europe, Latin America and Asia including Comcast, Cox, J:COM, Liberty Global, Rogers, Shaw, SFR, Vidéotron, Vodafone, VTR and Ziggo.Our tv and internet go out at least 10 times a day. Our master bedroom box crashes and freezes every single night between 1030 and 1130. It takes half hour or more to get going again. Tonight it's just a redish screen saying somethings not quite right rdk 10000. I've been on hold for 40 minutes with Shaw and chat is unavailable.Hello world! September 10, 2018. 0. shaw error code rdk 100004K X1 DVR Box Arrived - Every Cable Box and Internet Modem Stopped Working. I recently thought I'd upgrade my X1 DVR to the 4K X1 DVR - no idea why - but thought it would be good to upgrade. That was a mistake. When I hooked the box up, I followed the prompts and everything was setup. When looking at my recordings, I noticed that some of the ...I have used the xfinity automated help system for 3 days. And I just keep getting the same answers with no help. My cable tv box turns on. The screen says welcome. Then it says to tighten cable connections which I have done. The code says RDK-10000. I ask the automated service to connect to a person to no avail.To locate and troubleshoot the error code you are receiving please follow the steps below. How to find and resolve an error code. Type the error code exactly as you see it into the …Aug 15, 2013 · PHILADELPHIA, PA and NEW YORK, NY. Comcast Cable and Time Warner Cable today announced the formation of a joint venture, called the RDK Management, LLC, that will manage the Reference Design Kit (RDK) software being used in next-generation set-top boxes. The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to ...To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.If this is a secondary box, you may need to also try rebooting either your primary cable box as well or your gateway. Please give those steps a try and let us know if you see any improvement or if you could still use a hand. :) 2. 0. U.Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV.how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGEHi @Jsacks3103 I know that having outages with no information is very frustrating. Please email us at [email protected] with your full name and address and we can further investigate the outage for you.When you get the RDK-10000 error, try the following: … doesn’t work then there is likely a problem with the X1 box – you can contact Comcast to get a replacement: … I need a security code to access Netflix through my DVD.Mar 25, 2022 · user_d2def1. Visitor • 1 Message MessageRobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying purchases.You can pick one up from a local Comcast store or a Target in the area, if you don't feel comfortable doing this yourself I can schedule a tech to come out and get this repaired for you. For further assistance please send me a modmail message using this link with your full name, address, and a phone number associated with your account.Check behind your wall plate in bedroom and make sure it is connected. You can check your attic or crawlspace to make sure line going to your bedroom isn't on another splitter there. Unplug both boxes. Plug in main box and let it come all the way on before plugging in receiver box. That's a few easy things to try.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.RDK-B is an open-source software platform capable of powering next-gen gateways across DOCSIS, PON, DSL, 5G, and ethernet access networks, enabling OEMs to standardize elements of their modems,gateways, and converged devices. It allows easy customization of applications and common functionalities such as routing, Wi-Fi, DNS,diagnostics, remote ...Documentation for running RDK profiles ( Video, broadband, Camera ) on Raspberrypi boards - Packages · Comcast/rdk-on-raspberrypiA subreddit primarily dedicated to asking questions and/or discussing experiences with Comcast. You can post for technical support, advice, or just to vent about how you feel Comcast did you wrong. ... (RDK-10000 and RDK-03004). I have since talked to both regular technical support and advanced technical support who keep trying to send resets ...The server at Comcast decides how the box should respond and sends back commands and data; The box receives the commands and data and does as instructed; This design means that X1 is very flexible, but more delicate. If any of the links in this more complicated chain are weak or broken, the response to signals from the remote is sluggish, or ...Mar 8, 2021 ... Never seen this error screen before. According to Cox, this error means your cable box is broken. This is a Fatal Error."The contribution of the new Wi-Fi management software will provide a powerful set of tools to the RDK community and support cloud-based Wi-Fi connectivity services for the broadband devices used ...We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.Learn how to solve the X1 Error Code: RDK-10000 — Unfortunately, this isn't working message.Last Friday, an Xfinity Contractor was working (was told they were updating the internet for the neighborhood) on the big box in the front yard of my house in the rain. Understandably, the cable/internet was off for a few hours. After the signal was back up, the Internet and the DVR box worked. The 3 non-DVR boxes showed either a rdk-10000 code.If your Comcast Cable Box’s Power Light isn’t glowing, try unplugging and plugging the power cable back in. If this doesn’t work you might have to reset your Comcast Digital Adapter. I’ve written a dedicated section detailing how to reset your Comcast Digital Adapter below. Resetting vs Restarting Xfinity Cable Box. You can go about fixing your …Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV.Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.I called Comcast again, and they wanted to restart my main TV box, I said OK go ahead. So they are restarting my TV boxes, telling me it's 30% done, 40% done, 50% done, 60% done etc...and I have all three TVs on their respective channel, and none of them look like they are restarting, I told them and they said it's strange you should be seeing a …Redirecting to /r/Comcast_Xfinity/comments/i53392/new_cable_box_wont_connect_error_code_rdk10000/g0mm193/.Xfinity is a famous and one of the largest Comcast® cable communications that are famous for providing various types of connections to customers. But it is also true that many users face several problems from time to time when using xfinity; One of the most common mistakes that people usually Continue ReadingLearn how to resolve the X1 error code XRE-00264 — We're having trouble connecting to X1.A subreddit primarily dedicated to asking questions and/or discussing experiences with Comcast. You can post for technical support, advice, or just to vent about how you feel Comcast did you wrong. ... (RDK-10000 and RDK-03004). I have since talked to both regular technical support and advanced technical support who keep trying to send resets ...The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for …Learn how to solve the X1 Error Code: RDK-10000 — Unfortunately, this isn't working message.Is it possible for Comcast to connect to the Internet? Troubleshooting Internet through My Account Go to My Account's Internet Service tab (you may be asked to log in with your Xfinity ID and password).238 Messages. 11 months ago. @user_00a57f thank you for reaching out to us. My great team is here to help with the issue with the RDK-10000. These are the first steps to try. Check your cable connections are tightly secured. Unplug your gateway/modem and then plug it back in. Unplug all of your tv boxes from their power sources for ten seconds ...Support TV & Streaming. XRE-10000 — Device in disabled status — X1 and Flex error message. This article provides instructions on resolving the "XRE-10000" error. Message. When this error occurs, you'll see the following message: “ To set up your new device, give us a call. We ran into a problem.Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1.Press the power button of the internet provider and hold it for a minimum of 30 seconds. When it's done, connect up the entire cables to their corresponding ports. Be patient as the connection re-establishes on its own. Turn on your TV again and try to stream. Check if the RDK-03013 is still there on the screen.Afraid it would seem that no one from Comcast monitors the forum. This issue has been raised multiple times since March and no help other than to point toward the usual restart, connection suggestions found on line and on the app. I have a Tech coming out on Saturday so will let you know if anything changes.shaw error code rdk 10000had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable. I wanted to bypass the in house cabling. Should that work?Comcast Corporation (simply known as Comcast, and formerly known as American Cable Systems and Comcast Holdings), incorporated and headquartered in Philadelphia, is an American multinational telecommunications and media conglomerate. The corporation is the second-largest broadcasting and cable television company in the world by revenue (behind AT&T).It is the third-largest pay-TV company, the ...Learn to troubleshoot common error codes.4K X1 DVR Box Arrived - Every Cable Box and Internet Modem Stopped Working. I recently thought I'd upgrade my X1 DVR to the 4K X1 DVR - no idea why - but thought it would be good to upgrade. That was a mistake. When I hooked the box up, I followed the prompts and everything was setup. When looking at my recordings, I noticed that some of the ...Saturday, November 26th, 2022 5:26 PM. Closed. RDK-10000Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be ...Customer: My cable box won't reboot - TV screen shows 2 different errors: RDK-10000 and then RDK -03036 JA: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed? Customer: a red screen that says we have trouble. cable box just says BOOT and then nothing happens. all wires/cords/cable connections are tight.We have a Tivo. I'd like to get a second outlet box. The local store gave us one today. When I hook it up, I keep getting the RDK-03036 code. Does that mean it will only connect to an X1 system?Learn how to resolve common errors with your cable box and the on-screen programming guide with this easy-to-follow article.Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.How to get your Slingbox 500 working with the Comcast Xfinity X one platformNow, press and then keep the "Power" button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.When you get the RDK-10000 error, try the following: Check your cable connections are tightly secured. Unplug your X1 DVR TV box for a few seconds, then plug it back in to … Friday, October 6th, 2023 12:51 AM. Rdk-10000 ERROR MESSAGE!! NOT A HAPPY CUSTOMER!! I ha
Related Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance forward back r/Comcast_Xfinity Welcome to the Xfinity community!I no longer work for Comcast. 1 year ago. 0. CCShaina +12 more. Problem Solver ...Så här åtgärdar du Xfinity X1-felkoden RDK-10000 eller XRE-00250 Något är inte riktigt rätt. Comcast introducerade Xfinity redan 2010 som sin officiella TV, telefon och internettjänst. Sedan dess har Xfinity konsekvent rankats som en av de bästa internetleverantörerna i USA.Comcast and the U.S. Department of Housing and Urban Development are working together to bring around 2 million people online. By clicking "TRY IT", I agree to receive newsletters ...But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. No, not for a FSIK. If they roll a truck, the fee applies. it's just like an install fee.The Reference Design Kit (RDK), an open-source software standard jointly managed by Comcast, Liberty Global and Charter Communications, has announced proliferation into 100 million CPE devices globally, up from 80 million announced in May 2021 . RDK Management also said that the number of technology companies using and …Sunday, April 2nd, 2023 9:38 PM. Closed. Constant RDK-03033 Errors. As of Sunday, April 2nd I am getting constant RDK-03033 errors on my 4K XG1v4. Says "There's a problem connecting to the Internet", but yet my Internet service and phone service is perfectly fine. I rebooted the box, checked the connections, did a system refresh, rebooted my ...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...I let it be after my last power-cycle attempt before posting on here since I tried all of the 'usual things' (checking connections for tightness, etc) and went through the phone support's stepping through the power rest & gotten no where and went about my business last night, making dinner and so forth... and then, after a while, I glanced at it & noticed that the color of the LED on the unit ...Following four key themes - Lightning, RDK Accreditation, growth update and SoC partnerships - Comcast's SVP of Device Software, Labeeb Ismail, revealed that the US giant is currently in the process of deploying RDK4 across all Flex devices, powered by the new Lightning-based UI that signals a move to a pure local software interface. ...Comcast and Opensync have contributed to a new RDK-B software component that's been designed to unify Wi-Fi software used in residential gateways, access points, and Wi-Fi extenders.To get an image of how much our industry has grown with open source over the past 10 years, you need to go no further than the annual RDK (Reference Design Kit) Americas Summit, which took place just last month in Denver.What does xfinity code rdk-10000 mean ... In this era of advanced technology, Comcast is one of the leading companies in providing broadcasting cable network all over the globe. Your email address will not be published. If that doesn't work, don't worry -- one of our Specialists can lend a hand. I can't get either on my satellite boxes to ...在不断发展的数字娱乐和有线服务领域，Xfinity X1 的用户可能会偶尔遇到由错误代码表示的流媒体中断，其中 Xfinity X1 XRE-00250 和 RDK-1…Share your videos with friends, family, and the worldComcast and companies associated with OpenSync have contributed a new, more powerful Wi-Fi software manager for the RDK-B stack to help manage broadband gateways, Wi-Fi access points and Wi-Fi ...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Comcast NBCUniversal creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.Press the power button of the internet provider and hold it for a minimum of 30 seconds. When it’s done, connect up the entire cables to their corresponding ports. Be patient as the connection re-establishes on its own. Turn on your TV again and try to stream. Check if the RDK-03013 is still there on the screen.Check behind your wall plate in bedroom and make sure it is connected. You can check your attic or crawlspace to make sure line going to your bedroom isn't on another splitter there. Unplug both boxes. Plug in main box and let it come all the way on before plugging in receiver box. That's a few easy things to try.To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ...Getting code RDK-10000 after bad thunder storm this am....on all 4 tv's... No, can not....says tighten cables, This AM. 2023-05-12T00:00:00. Ron Winston. Tech Specialist. 15,638 Satisfied Customers. We are not receiving a picture, and have message rd, 10000. There was an electrical storm last night. I have rebooted,Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box.Learn to troubleshoot common error codes.Comcast is ready to bring the RDK concept to broadband gear, creating an underlying and open software stack for cable broadband modems, routers, and gateways. Mari Silbey , Senior Editor, Cable/VideoTo resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ...@XfinityChristina Sorry it took so long to get back to you. I followed your advice and replaced the ethernet cable between the flex device and the wall connection. Since I have done that, I've had no problems with the connection.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say "Restart TV Box" into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...What is RDK? Utilizing open source components, RDK drastically reduces development cycles, encourages collaboration, and enhances innovation. It enables operators to manage devices and easily customize their UIs and apps and provides analytics to improve the customer experience and drive business results.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Code RDK-03087. I can not seem to watch tv for a complete hour before the above code shows up. It stays on the screen for about 3 min. or the screen just goes black. Everything freezes in the middle of a movie and now the super bowl. Question.Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Comcast account number is ***** 200###-##-#### JA: How long has this been going on? What troubleshooting have you tried? ... Turned off the little box with the blue light. RDK-10000 still came back. JA: Anything else you want the Electronics Expert to know before I connect you? Customer: The previous owner (Jose) moved to Maui today, so he put ...Feb 2, 2023 ... Xfinity official logo, Comcast official logo ... RDK-10000" after the "Welcome" screen. ... Xfinity official logo, Comcast official logo. Web Terms&n...In April, Google told MCN that Android TV had been deployed with more than 140 pay TV operators worldwide, and that it was starting to make traction in the U.S.. For its part, Metrological had been looking at ways to get involved with Android TV, too. But the Comcast deal has the potential to swing the momentum back in RDK's favor.Learn more about resolving Error Code: RDK — 03013.Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV.I have used the xfinity automated help system for 3 days. And I just keep getting the same answers with no help. My cable tv box turns on. The screen says welcome. Then it says to tighten cable connections which I have done. The code says RDK-10000. I ask the automated service to connect to a person to no avail.r/Comcast_Xfinity. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit ...Press the power button of the internet provider and hold it for a minimum of 30 seconds. When it's done, connect up the entire cables to their corresponding ports. Be patient as the connection re-establishes on its own. Turn on your TV again and try to stream. Check if the RDK-03013 is still there on the screen.Manage your Comcast Business account and get troubleshooting help for your company's Internet, TV, and Phone services. View Comcast Business Support. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.About a month ago get a letter from Comcast saying I'm eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn't free if you want them delivered. Install new equipment and have had 3 episodes, service calls since.my tv is not working, have rdk10000 sign and say sorry, we are having some trouble, i did tighten my cable conections and i restared my tv box and nothing happened. RDK Customer Case Study - Comcast. We speak with Labeeb Ismail, SVP RDK at Comcast, abo